Shipping Policy

Processing Time

• Orders are processed within 3-5  business days (Monday-Friday, excluding holidays)
• Processing time does not include shipping time
• Custom or personalized orders may require additional processing time
  

Shipping Costs

• Shipping costs are calculated based on package weight, dimensions, and destination
• Shipping costs are displayed at checkout before payment
• Free shipping promotions apply to orders over $79
• We are not responsible for shipping delays caused by the carrier

Delivery Information

• Packages are delivered to the address provided at checkout
  
• We are not responsible for packages delivered to incorrect addresses due to customer error

Order Tracking

• Tracking information will be sent via email once your order ships
• Track your package using the provided tracking number on the carrier's website
• Tracking information updates are provided by the carrier

Address Changes

• Address changes must be requested within 2 hours of placing your order
• Once an order has shipped, address changes are not possible
• Return shipping fees may apply if packages are returned due to incorrect addresses

Holidays and Weekends

• Orders placed on weekends or holidays will be processed the next business day
• Shipping times may be extended during holiday periods
  

Contact Information

For shipping questions or concerns, contact us at:

• Email: contact@bravelivingdesigns.com
  

Policy Updates

This shipping policy may be updated periodically. The most current version will always be available on our website.

Last updated: July 18, 2025